Last Updated: 13 Feb 2025

Welcome to Grahak Setu! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (www.grahaksetu.com). By using our services, you consent to the data practices described in this policy.


1. Information We Collect

When you use the Grahak Setu app, we may collect the following types of information:

A. Personal Information

  • Name, email address, phone number, and business details when you register an account.

  • Payment information when subscribing to our premium plan.

B. Non-Personal Information

  • Device information (such as model, OS version, and unique device identifiers).

  • Usage data, such as interactions with the app, features used, and app performance.

  • Log data, including IP address, browser type, and access times.

C. Information from Third-Party Services

  • If you choose to connect with third-party services (such as Google or Facebook), we may receive relevant data as per their policies.



2. How We Use Your Information

We use the collected data to:

  • Provide, operate, and maintain our mobile application and services.

  • Improve user experience and enhance app functionality.

  • Send important notifications, updates, and promotional messages.

  • Process payments and manage subscriptions.

  • Detect and prevent fraudulent or unauthorized activities.

  • Comply with legal and regulatory requirements.



3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Third-party vendors assisting in app functionality (e.g., payment processors, cloud storage, analytics).

  • Legal Authorities: If required by law, regulation, or legal process.

  • Business Transfers: In case of mergers, acquisitions, or company restructuring.



4. Data Security

We implement strong security measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.


5. Your Rights and Choices

  • Access & Update: You can review and update your account information within the app.

  • Opt-Out: You can unsubscribe from marketing emails and notifications.

  • Data Deletion: You can request the deletion of your account and associated data by contacting us.



6. Cookies and Tracking Technologies

Our mobile application may use tracking technologies to enhance your experience. You can manage permissions through your device settings.


7. Third-Party Links

Grahak Setu may contain links to third-party services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes by posting the updated policy on our mobile application and website.


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Website: www.grahaksetu.com
Email: [email protected]
Phone: +91-9996604385


By using the Grahak Setu app, you agree to the terms of this Privacy Policy. Thank you for trusting us with your information!

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